
Frequently
Asked
Questions
The paranormal, the spiritual, and the downright mysterious tend to raise a few questions. Whether you're dealing with unexplained activity, looking to refresh your home's energy, or curious about what the tarot cards have to say, we've got you covered.
General Questions
What exactly is Dead Serious?
We're a paranormal and spiritual services company offering three distinct experiences: paranormal investigations, home energy cleansings, and personalized asynchronous tarot readings. Think of us as your one-stop shop for exploring the unexplained, refreshing your space, and finding a little perspective.
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Do I have to believe in ghosts or the supernatural to use your services?
Absolutely not. Skeptics, believers, and the simply curious are all welcome. We believe in approaching the unknown with an open mind, a healthy dose of curiosity, and respect for everyone's personal beliefs.
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Where are you located?
Dead Serious is based in the Denver, Colorado area. Our paranormal investigations and home energy cleansings are offered locally, while our tarot readings can be enjoyed from just about anywhere.
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Are your services confidential?
Yes. We understand that paranormal experiences and spiritual questions can be deeply personal. We respect your privacy and will not publicly share identifying details, photographs, recordings, or information about your property without your permission, except where disclosure is required by law.
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Can I book more than one service?
Of course! Sometimes a mysterious house calls for an investigation, a fresh energetic start, and a little insight from the cards. Contact us to discuss which services might be right for you.
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How do I know if my house is haunted?
The short answer? You probably don't. Unexplained noises, unusual sensations, and strange occurrences can have many possible explanations, both ordinary and otherwise. Our job is to explore what's happening without jumping to conclusions.
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What happens during a paranormal investigation?
We begin by learning about your experiences, the history of the location, and the activity you've noticed. Depending on the circumstances, an investigation may involve environmental observations, audio and video recording, and specialized equipment. Afterward, we review our findings and discuss what we observed.
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What equipment do you use?
Depending on the investigation, we may use cameras, electromagnetic field meters, spirit boxes, and other investigative tools. These devices can capture environmental information or unusual recordings, but none can independently prove the existence of spirits.
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Will you communicate with spirits in my home?
Certain investigations may include experimental communication techniques, depending on your comfort level and the agreed-upon scope of the investigation. We will always discuss these methods with you beforehand.
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Can you guarantee that you'll find paranormal activity?
Nope. And we'd be suspicious of anyone who could. Paranormal investigations are exploratory by nature, and not every experience will produce unusual findings. We never fabricate evidence or promise supernatural results.
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What if you don't find anything?
That's still useful information. An investigation may uncover ordinary explanations, identify environmental factors worth exploring, or simply help you better understand your experiences. Sometimes the most interesting answer is the one you weren't expecting.
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Do I need to leave my home during the investigation?
Not necessarily. We'll discuss the investigation plan with you beforehand, including who should be present and whether certain areas should remain undisturbed.
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Will you share evidence from my home online?
Not without your explicit permission. Your privacy matters, and your home isn't content for our social media unless you want it to be.
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Can you remove a ghost from my house?
Paranormal investigations focus on observing and documenting reported activity, not guaranteeing the removal of spirits. If you're interested in a spiritual cleansing ritual, we offer that as a separate service.
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What is a home energy cleansing?
A home energy cleansing is a spiritual or symbolic ritual intended to help you release unwanted associations, establish positive intentions, and create a renewed sense of connection with your space. Practices may include smoke, sound, prayer, and other traditional ritual elements.
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How do I know if my home needs an energy cleansing?
There's no supernatural checklist you need to pass. People request cleansings after moving, experiencing a difficult life event, ending a relationship, or simply wanting a fresh start. Sometimes you just want your home to feel like a sanctuary again.
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Does getting a cleansing mean my house is haunted?
Not at all! A home energy cleansing doesn't require any belief in ghosts or paranormal activity. Many people enjoy these rituals for their symbolism, spiritual significance, and the sense of renewal they can provide.
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What methods do you use?
Depending on your preferences, a session may incorporate incense, herbs, smoke cleansing, candles, sound, prayer, or other intentional ritual practices. We'll discuss the methods beforehand and tailor the experience to your comfort level.
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Will you burn anything inside my home?
Some cleansing rituals may involve candles, incense, or smoke-producing materials. We'll discuss any use of flame or smoke in advance, obtain your permission, and consider ventilation, smoke detectors, pets, allergies, and property restrictions. Smoke-free alternatives may be available.
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Do I need to participate in the cleansing?
Participation is entirely up to you. Some clients enjoy setting intentions or taking part in a ritual, while others prefer to observe. We'll explain the process so you know what to expect.
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Can you guarantee that negative energy will be removed?
Spiritual energy isn't something we can objectively measure or verify, so we don't promise specific supernatural outcomes. Our cleansings are intended to provide a meaningful ritual experience centered on intention, renewal, and personal comfort.
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How often should I have my home cleansed?
There's no required schedule. Some people enjoy cleansing rituals during seasonal transitions or major life changes, while others choose them only for special occasions. We don't believe in pressuring clients into repeated services.
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Is a home cleansing safe for pets and children?
Their safety is a priority. Some herbs, incense, essential oils, and smoke can be harmful to animals or irritating to children and people with respiratory sensitivities. Please let us know about pets, children, allergies, or other concerns before your appointment so we can discuss appropriate precautions or smoke-free alternatives.
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What is an asynchronous tarot reading?
It's a personalized tarot reading conducted without a live appointment. You submit your question, we privately select and interpret a tarot spread, and you receive a written reading to explore at your convenience.
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How does it work?
Simply choose your reading, submit your question, and provide any relevant background information. We'll conduct your reading privately and send you a written interpretation of the cards, their symbolism, and the themes they suggest.
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Do I need to be available during my reading?
Nope! That's the beauty of asynchronous tarot. No scheduling, no video calls, and no need to change out of your pajamas. Your reading happens privately and is delivered for you to review whenever you're ready.
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What kinds of questions can I ask?
Tarot can be used to explore relationships, career decisions, personal growth, creative challenges, life transitions, and more. Open-ended questions often provide the richest opportunities for reflection.
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Can tarot predict the future?
Tarot is best approached as a symbolic tool for exploring possibilities, patterns, and perspectives rather than a guaranteed prediction of future events. Your choices and circumstances still matter.
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What if I don't like the cards that come up?
Not every card represents sunshine and rainbows, but even challenging cards can offer useful opportunities for reflection. We interpret each spread thoughtfully and avoid fear-based or unnecessarily alarming predictions.
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Can I ask a follow-up question?
Follow-up options may depend on the reading you've purchased. If your question requires a separate spread or an entirely new interpretation, an additional reading may be appropriate.
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Will you tell me whether I should make a major life decision?
We can explore the symbolism and perspectives presented by the cards, but we won't make important decisions for you. Tarot readings are intended for personal reflection and entertainment, not as replacements for qualified medical, legal, mental health, or financial advice.
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How do I book a service?
Simply submit an inquiry through our contact form and let us know which service you're interested in. We'll provide information about availability, pricing, and next steps.
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How much do your services cost?
Pricing depends on the service and, for in-person appointments, factors such as location, duration, and scope. We'll provide pricing information before you commit to a booking.
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Do you require payment in advance?
Payment requirements, including any deposits, will be communicated before your booking is confirmed.
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What is your cancellation policy?
Cancellation and rescheduling terms will be provided at booking so you know what to expect before making a payment.
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Do you offer refunds?
Refund eligibility depends on the service and whether work has already begun or been completed. Any applicable refund terms will be disclosed before purchase.
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What if I'm not sure which service I need?
Just ask! Tell us a little about your situation, and we'll help you understand the differences between our offerings. We won't pressure you into purchasing a service you don't want or need.